Product
What's shipping in Vetrics and where we're headed. Built in the open, with the veterinary community.
Alongside the UK VMD medicines directory, Irish practices now get HPRA-authorised product lookup in the same formulary and dosing workflow.
Collections now support one payment across multiple invoices with clear allocation tracking. Teams can take payment in clinic, share secure pay links, or record manual channels while preserving a complete audit trail.
Vetrics now includes structured imaging requests with accession numbering, lifecycle statuses and consultation linkage. For connected setups, DICOM-oriented worklist support is now available through integration endpoints.
The document system moved beyond static PDF output. Practices can now configure document brand settings and layout sections, then apply those templates across invoices, consent packs, discharge output and certificates.
Operational flow was upgraded with stronger Active Cases handling and dashboard customisation. Teams can prioritise what they need to see first and keep patient movement, queue pressure and registrations visible in one place.
Search is now available as a full dashboard destination alongside command-palette access. Staff can move quickly across clients, patients, appointments, documents and billing entities with role-aware results.
Pricing administration now better supports UK transparency publishing and downstream VAT-aware invoice behaviour. This closes key day-to-day gaps between public pricing, consultation charging and final billing output.
Procurement now supports deeper ordering operations, including catalogue mapping and goods-received handling tied back into stock state. This strengthens the link between purchasing, inventory and dispensing accuracy.
Scheduling got a correctness overhaul. Back-to-back appointments no longer trip a false 'conflict' (the old check counted touching time slots as overlaps), and the calendar now catches room double-bookings, not just doctor clashes. Appointments can be rescheduled to a new time, doctor or room with the same conflict checks applied, so dragging an appointment can't quietly create a clash.
Closing the gap with the established systems. Per-visit vital signs now have a dedicated tab on the patient record, treatment plans link to a patient's problem list with progress tracking, and practices can offer pet plans with recurring billing schedules. Plus self-service online booking landed in the client portal.
We heard it from every practice we talked to: changing your PIMS is a massive lift, and you won't do it on a whim. So we changed the ask. Instead of rip-and-replace, Vetrics is becoming the open data layer that connects to the system you already run, giving you a live, exportable copy of your own data in a system you control.
Vetrics now ships with an AI agent that operates on your practice data through real, typed tools, not guesses. It can find clients and patients, pull a clinical summary, list overdue vaccinations for recall, calculate a weight-based drug dose, and book appointments. Every write is gated for review, and the agent is scoped so it can only ever touch your own practice's data.
A versioned, public REST API over your core records (clients, patients, and appointments) authenticated with scoped, per-practice API keys. Built so integrators and AI agents can plug in without touching the internal app, with response shapes frozen independently of the database so integrations never break on an internal change.
Two clinical-depth features that bring Vetrics closer to parity with the leading systems. A weight-based drug dosing calculator with a curated formulary, species-specific reference ranges, tablet-split suggestions and verify-before-prescribing guard rails, plus full vital-signs capture per visit (temperature, heart rate, respiration, weight, body condition, pain score and more).
Book a tour to see what's shipping, or watch the repo.