
Coming soon · Disaster Mode
Cloud practice software usually stops when the line goes down. Disaster Mode is being built so a limited set of clinic workflows can keep running on the device in front of you, then reconcile the record in full when you are back online. You get the resilience people used to self-host for, without giving up a managed cloud PMS.
What gets easier on a bad line
The clinic will be able to keep seeing patients through an outage, then catch the record up when the internet returns. That is the point of Disaster Mode: not a paper fallback, and not a second database. It is in development and not generally available yet.
When the internet fails, the team will still be able to work through a limited, practical set of features instead of reaching for paper or waiting for the line to come back.
Work done while you were offline will be queued and reconciled against the live practice database. You will not rebuild the morning from memory.
You stay on a hosted PMS. Disaster Mode is the planned answer to the outage, not a reason to run your own servers in a cupboard.
When the line is down
Disaster Mode is not a second, half-finished PMS. It is the work that cannot wait: seeing the patient in front of you, capturing what happened, and keeping the day moving. Anything that needs a live connection will stay unavailable until the practice is online again.
When the line comes back
Once the internet returns, queued work will be written back to the live record. If two people touched the same thing while you were apart, Vetrics will keep both versions so the team can choose. Nothing is silently overwritten.
Built for cloud practices
Independent clinics pick cloud software for good reasons: less hardware, someone else on updates, a system you can reach from more than one site. The fear has always been the outage. Disaster Mode is how Vetrics intends to answer that, so the practice stays resilient without going back to self-hosting.
If an internet outage still means paper notes and a painful catch-up, we can show you the limited offline feature set and full reconciliation we are building.
Practice managers who have lived through the catch-up may prefer the longer argument about who owns the mess when the line drops.