Live Patient Flow
Run patient flow from a live board with room-aware stages, assignments and linked work queues.
One System for Your Veterinary Business
The next generation of
veterinary practice management
Vetrics combines excellent clinical workflows with appointments, billing, stock, client communication, reporting and growth tools. AI is built in, and pricing is clear from the start.
Unified Inbox For Email, WhatsApp, SMS And Calls
Native Google Ads Launcher
App Marketplace
Full Marketing Attribution
Free Practice Website
Automation Engine
Usage-Based Billing
Transform Your Practice
Communications
Keep your existing phones. Put the calls on the client record.
Taken calls are stored on the client, next to email, WhatsApp and SMS. Missed calls and voicemail go into the inbox, with a note of what was said, so someone can book, call back, or pass the job on.
Clinical Workflows
Industry Leading Clinical Workflows
Specialist workflows for companion, ambulatory and mixed practices, from SOAP and anaesthesia through to day board and on-farm visits.
Client Portal
The Care Loop Owners Actually Use
Home
A due weight check on the owner home screen, with pets and Book Now on the same identity.
Home monitoring is the daily habit. Live booking, push alerts and media sharing keep the same owner identity connected to the clinic record, and give owners a reason to book the next visit.
App Marketplace
Connect With Any App Through Our Marketplace And API
Connect with any app through our marketplace and API.
The Complete Veterinary Stack
Open Value Across Your Whole Practice
Disaster Mode
Keep a limited set of clinic workflows running when the internet drops, then reconcile the live record when you reconnect.
Free Practice Website
Live booking, enquiries and portal pages kept in sync with the PMS, or keep your current site.
No Contract Tie Ins
Stay because it works, not because you are locked in. Clear pricing, leave anytime, and a real commitment to the value you get every month.
Clinical Efficiency
Consultation and clinic management made easy
Diary & Scheduling
Day, week and month views with rooms, drag-and-drop rescheduling and waitlist matching.
Automatic Billing
Automatic bill creation in consultation with card and invoicing for easy cashflow and debt management.
Visual Charting
Body maps and dental charts in the consultation, with findings and photos on the same visit.
Disaster Mode
Keep a limited set of clinic workflows running when the internet drops, then reconcile the live record when you reconnect.
Intelligence
AI-native clinical and business workflows
AI-Native
Voice-to-SOAP, estimates and a Codex-harnessed agent when you want them. Leave every AI job off if you prefer.
Model Flexibility
Bounded jobs still pick OpenAI, Anthropic or Gemini. The agent, Insights and Setup share the Codex harness.
Business Intelligence
Ask live questions about revenue, appointments, debtors, stock and recalls.
WhatsApp Control
A staff WhatsApp channel into the agent. Separate from WhatsApp used to message clients.
Growth
Segment and manage your marketing channels
Automation Engine
Clinic-owned journeys you build yourself: start from templates, then customise reminders, recalls, board moves and billing rules from real clinical and billing events.
Audience Builder
Segment clients for recalls, campaigns and portal outreach.
Full Marketing Attribution
Follow campaign clicks through booking, client match and revenue on one operational trail.
Platform Sync
Export client lists as custom audiences to Meta or Google for campaign targeting.
Client Portal
The care loop owners actually use
Client Portal
The owner care loop: home monitoring, live booking, push alerts, media, invoices and pet records on one identity.
Home Monitoring
Owners keep a diary of weight, breathing and how the pet is doing. Out-of-range readings become clinic tasks.
Live Booking
Owners book real diary slots from the portal and your site, following the rules you already set.
Push Alerts
Reminders and updates on the owner’s phone, tied to the same client as email, SMS and WhatsApp.
Media Sharing
Photos and videos from home land on the patient record for the team to review.
Document Management
Signatures, studios and media into the clinical record
E-Signatures
Native e-signatures to compress document management workflows.
PDF & Email Studio
Branded documents and transactional email templates with live preview.
QR Code Media Upload
Scan a QR code to upload phone photo and video straight into the clinical record.
Integrations
Marketing Automations
Drive revenue with customised reminders and flows
Build your own multi-step outreach across email, SMS and the portal, triggered by due dates, appointments and billing, so your team stops chasing clients by hand.
Reminder Flows
Configurable multi-step campaigns with timing and channel choice per step.
Vaccination Recalls
Due-date detection for vaccines and wormers, then outreach by email, SMS, WhatsApp or portal.
Flexible Notifications
Choose WhatsApp, email, SMS, portal alerts or a combination in each automation.
Find Out More
The same engine also runs board moves, automatic billing and clinical rules.
Much more than a PMS
Vetrics v ProVet
| Capability | Vetrics | ProVet |
|---|---|---|
| Unified Inbox | ||
| Disaster Mode | ||
| Marketing Attribution | ||
| Native Google Ads Launcher | ||
| Meta Custom Audiences | ||
| App Marketplace | ||
| Practice Website Included | ||
| Client Portal | ||
| Home Monitoring | ||
| Marketing Automation | ||
| AI Business Intelligence | ||
| Multi-Pathway AI Estimates | ||
| Choose Your AI Model | ||
| Automatic Billing | ||
| Usage-Based Billing | ||
| Audience Builder | ||
| Waitlist | ||
| Pet Plans | ||
| E-Signatures | ||
| PDF & Email Studio | ||
| Visual Charting | ||
| WhatsApp Control | ||
| Phone Media Upload | ||
| Branded Email Templates | ||
| VetsCompared Network | ||
| UK VMD Medicines Directory | ||
| Open API | ||
| CMA Transparency Support |
“?” means the capability is not clearly confirmed from public product materials.
Trust
Your data, your jurisdictions, your pace
Data Ownership
Your clinic database lives in the UK on encrypted infrastructure. Granular permissions, full audit trails and CSV, PDF and API exports mean you are never locked in.
UK Ready
Tax, CMA transparency, UK VMD formulary and NVS procurement labels match UK practice from day one.
Export Any Time
Download a full CSV export of your practice data anytime. Clients, patients, clinical records, billing and more leave with you.
Frequently asked questions
Yes. The free plan supports up to 2 users, 100 SMS included, and up to 100 clients and unlimited patients.
You can begin with new or active clients while continuing to use your existing system for historical records. A full migration can follow once your team is comfortable.